Privacy Policy

Controller of personal data:
David González Mejías, 78XXXXXX-L domiciled in Spain.
hereafter THE WEBSITE MANAGERand whose contact e-mail address is gerencia@fuerteservicio.com

Data requested on the website and purpose of processing.

- First name, surname and e-mail address in the forms of
contact: to make any direct contact with THE WEBSITE MANAGER, either to ask questions, make comments, make suggestions, request a service or product, or any other information. Failure to provide the minimum necessary personal data will make it impossible for THE WEBSITE MANAGER to respond to the request.
- Name and e-mail address: to be able to comment on the website's blog.
- Name and e-mail address for newsletter: with the express and voluntary consent of the owner of the data, the minimum information necessary to send an automated commercial newsletter will be requested on the website, which will provide information on advertising, promotions and other information on the services and/or products offered by THE WEBSITE MANAGER.
If the user is under 16 years of age, they must have the authorisation of their parents or legal guardians to provide their personal data. THE WEBSITE MANAGER has no way of effectively checking the age of users, and is therefore exempt from any liability if the user does not comply with the above.
THE WEBSITE MANAGER will at all times ensure that the use made of the website, its contents and the processing of the user's personal data is carried out in the most correct manner. To this end, the user may always exercise their rights of access, rectification, cancellation, portability, forgetfulness or opposition, all in faithful compliance with the directives of the laws governing the matter, by writing to the following e-mail address info@fuerteservicio.com
At no time will THE WEBSITE MANAGER share the data in its possession with third parties. In the event of doing so in order to fulfil the services contracted by a participant, to send the newsletter, to comply with legal requirements or for the administration of the website, the appropriate confidentiality agreements will be provided between the parties.
The links to third parties that can be found on the website have privacy policies that are not the responsibility of THE WEBSITE MANAGER. Access to these sites shall be the responsibility of the user, it being their responsibility to know them and their decision to accept them or not.

FORMS

The website has 4 types of forms:
Contact: the user, client or participant may find forms that will facilitate communication with THE WEBSITE MANAGER, to ask questions, make comments, request a quote, book any of the services offered on the website or demand any rights they may have. Failure to provide the minimum necessary personal data will make it impossible for THE WEBSITE MANAGER to respond to the request. This processing will be considered legitimate as part of a pre-contractual diligence. The WEBSITE MANAGER's website and e-mail server will be the data processors.
Advertising: users, buyers or participants will be asked for their express and voluntary consent to provide THE WEBSITE MANAGER with the minimum data necessary to send advertising and commercial information related to the services and/or products offered by THE WEBSITE MANAGER, to be added to an automated email marketing file managed by the data processor indicated below. The processing of the personal data contained in this section has been done with the consent of the owner of the data.
For comments on the blog: in order to avoid spam, inappropriate messages, and to make a correct follow-up, the user will be asked for his/her name and email to identify him/her in the comments he/she wishes to make in the blog entries. This data will be visible to other users of the website.
The website server will be in charge of the processing, which will be carried out with the consent of the data subject.
To process the service request: users, customers or participants will be asked for their data so that THE WEBSITE MANAGER can process the services requested by the customer. Legitimate processing of personal data due to the contractual relationship that exists with the customer or participant. The data will be stored on the website server.

DATA PROCESSORS

THE WEBSITE MANAGER needs the support of third parties to adequately offer its services and products, with whom it concludes the appropriate confidentiality agreements and verifies compliance with the regulations on personal data protection. The data supplied to these third parties may not be used for other purposes not authorised by the owner of the data.
In compliance with the principles of information and transparency, the following is done
know that these third parties are:

- Hostinger: Provides the web hosting service through the
company Hostinger International Ltd . Its headquarters are located in
in Cyprus, 61 Lordou Vironos str., 6023 Larnaca, Cyprus and its privacy policy
can be seen in https://www.hostinger.es/politica-de-privacidad

- Google Analytics: Web analysis service, to view statistics on the use of the website. This service is provided by Google LLC, located in Mountain View, California, United States of America.
It is a signatory to the EU-US Privacy Shield which can be viewed at
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
If you would like to find out more about your
privacy can be consulted: https://policies.google.com/privacy

- WhatsApp: Tool used for communication with users,
buyers, customers and participants via the company WhatsApp
Ireland Limited (for those located in Europe), you can
contact through the link
https://www.whatsapp.com/contact/?subject=messenger
and its privacy policy can be found at
https://www.whatsapp.com/legal?eea=1#privacy-policy
In specific cases, THE WEBSITE MANAGER may use applications or tools that have not been included or named in this list, as a better option to assist in the performance of a particular task; if this should happen, THE WEBSITE MANAGER will notify its users, clients or participants of this situation, as the case may be.

Companies:

That they advertise their services on THE WEBSITE and that they are responsible for user data when contacting and/or contracting any external service from THE WEBSITE.
For example, by clicking and being redirected to the website of the company in question, by contacting by whatsapp and showing your phone number to the company offering the service or by phoning to contract a service.
The following companies are responsible for the services, collections, returns and processing of the data provided by the user outside THE WEBSITE.
We provide this information so that users can exercise their rights if they so wish.

Locksmith

Web address: https://fuerteservicio.com/cerrajero-fuerteventura/
Data controller: Serviseros24 Locksmiths

Plumbing

Web address: https://fuerteservicio.com/fontaneria-fuerteventura/
Responsible for data processing: Plumber Alberto

NEWSLETTER RELATED POLICIES

These policies shall at all times be understood to be complementary to the terms and conditions set out on the website, both being of equal application at the time of a dispute. The privacy and intellectual property policy applied shall be the same as that set out in the terms and conditions of the website.
Newsletter" shall mean the digital bulletin that THE WEBSITE MANAGER periodically issues and sends to its subscribers through an external e-mail service provider, to which the user has subscribed voluntarily.
THE WEBSITE MANAGER is under no obligation to send the newsletter at defined periods of time, and is therefore completely free to do so whenever it sees fit. Users may at any time exercise their rights of access, rectification, cancellation or opposition by following the instructions at the bottom of the newsletter.
The user must not share its content with third parties, as this would violate THE WEBSITE MANAGER's copyright. The only possible distribution channel is the one managed and/or authorised by THE WEBSITE MANAGER.
THE WEBSITE MANAGER shall not be held responsible for the content of third parties displayed in the newsletter, any dispute arising shall be dealt with directly with the person or company mentioned.
All material displayed in the newsletter is protected by copyright in favour of THE WEBSITE MANAGER, and in the event that it belongs to third parties, it is understood that THE WEBSITE MANAGER has due authorisation to use it as agreed with the author.

DURATION OF TREATMENT

In the case of personal data provided for invoicing and purchase of products or services, they will be stored for the time legally applicable by the platform that performs the billing. In the case of personal data provided for electronic commercial newsletters and comments on the blog, it will be for as long as the owner of the data wishes to remain on the subscription list, so you can unsubscribe at any time you wish, automatically as indicated in each newsletter, or by writing to the email.